When a new leader assumed executive responsibility at a public school capital funding authority, The Ripples Group was retained to facilitate the senior team through a comprehensive strategic planning process and the development of a performance management process to support the implementation.

 

Over a period of four months, The Ripples Group carried out a tightly designed process which led to the formulation of a shared vision, clear mission, and strategic priorities with 6-month, 1-year, and 3-year milestones. The Ripples deliverables also included a detailed resource plan. At the center of the process were two off-sites conducted at Ripples offices with the entire extended leadership team of the Authority. Through facilitated discussions, the team dealt with difficult issues encountered at the time of a leadership transition, found common ground, agreed on roles and responsibilities, and collectively developed a plan for its future.

 

Upon Board approval of the strategic plan, The Ripples Group further developed a strategic management process that cascaded the organization’s mission and strategic priorities first to department-level goals and metrics and then to individual-level goals and metrics – now fully implemented.  Subsequently, Ripples developed a dashboard that helped define and prioritize key metrics and monitor the progress of the authority along its strategic priorities and milestones.

 

Key accomplishments include:

• Facilitation of Vision and Strategic Plan, based on thorough engagement with all major stakeholders

• Preparation and launch of a performance management process

• Implementation of an executive dashboard